End-to-End Logistics Solutions
Discover our modular, enterprise-grade architecture designed to streamline every phase of your B2B supply chain.
SaaS Technology Layer
Powering without platform headaches
- Order Management System integration or standalone
- Analytics dashboards for operational oversight
- Picker apps, driver apps, and support tools
- Optional white-label app for clients
Field Force Management
Precision in every pick
- Deploy and manage trained pickers across retail environments
- Technology-enabled picking workflows, including barcode scanning and validation
- Real-time dashboards on productivity and order accuracy
- Immediate substitution management
- Structured handoff from picking into delivery coordination
Workforce Planning & Management
The right people, ready to perform
- End-to-end recruitment and placement across operational roles
- Structured onboarding and ongoing training to support new initiatives and operational improvements
- HR management of contracts and compliance
- Demand-based workforce rostering aligned to order volume forecasts
- Active absenteeism management and workforce oversight
Last-Mile Fulfilment
From storefront to doorstep
- Fleet management options: owned, hybrid, or gig-based
- Real-time tracking for retailers and end customers
- Route optimisation for cost efficiency and speed
- Strong focus on punctual, customer-friendly service
Integrated Call Centre
Support that solves
- Multi-channel support across chat, WhatsApp, email, and call-centre workflows
- Real-time issue resolution linked to the Order Management System
- Picker apps, driver apps, and support tools
- Analytics to track sentiment, repeat issues, and service improvement
Core Capabilities
Demand Orchestration
Fulfilment Intelligence
Delivery Routing
Workforce Enablement
Margin Analytics
Deployment Models
Delivery Only
Seamlessly integrate final-mile logistics into existing WMS. API routing for immediate dispatch.
Fulfilment & Delivery
End-to-end orchestration from dark store picking to customer doorstep handoff.
Full-Stack Infrastructure
Complete headless commerce backend. Inventory, workforce, routing, and analytics.
Architecture Overview
Designed for high-velocity retail environments. OneCart provides a composable foundation that decoupling frontend experiences from backend logistics logic.
- API-First Design
- Modular Deployment
- Retailer Data Ingestion
- Cloud-Based Multi-Tenant
Security & Compliance
- SYS.1
Protocol Level
Authenticated APIs utilizing TLS 1.2+ encryption for all inbound and outbound traffic.
- SYS.2
Access Control
Granular Role-Based Access Control (RBAC) enforced across all tenant environments.
- SYS.3
Infrastructure
Strictly VPC-isolated cloud architecture preventing cross-tenant data exposure.