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OneCart logistics team member
OneCart Platform

End-to-End Logistics Solutions

Discover our modular, enterprise-grade architecture designed to streamline every phase of your B2B supply chain.

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01

SaaS Technology Layer

Powering without platform headaches

  • Order Management System integration or standalone
  • Analytics dashboards for operational oversight
  • Picker apps, driver apps, and support tools
  • Optional white-label app for clients
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02

Field Force Management

Precision in every pick

  • Deploy and manage trained pickers across retail environments
  • Technology-enabled picking workflows, including barcode scanning and validation
  • Real-time dashboards on productivity and order accuracy
  • Immediate substitution management
  • Structured handoff from picking into delivery coordination
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03

Workforce Planning & Management

The right people, ready to perform

  • End-to-end recruitment and placement across operational roles
  • Structured onboarding and ongoing training to support new initiatives and operational improvements
  • HR management of contracts and compliance
  • Demand-based workforce rostering aligned to order volume forecasts
  • Active absenteeism management and workforce oversight
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04

Last-Mile Fulfilment

From storefront to doorstep

  • Fleet management options: owned, hybrid, or gig-based
  • Real-time tracking for retailers and end customers
  • Route optimisation for cost efficiency and speed
  • Strong focus on punctual, customer-friendly service
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05

Integrated Call Centre

Support that solves

  • Multi-channel support across chat, WhatsApp, email, and call-centre workflows
  • Real-time issue resolution linked to the Order Management System
  • Picker apps, driver apps, and support tools
  • Analytics to track sentiment, repeat issues, and service improvement

A Unified Infrastructure Layer
for 60-Minute Commerce

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Core Capabilities

Demand Orchestration

Fulfilment Intelligence

Delivery Routing

Workforce Enablement

Margin Analytics

Deployment Models

Delivery Only

Integrate last-mile delivery into your existing operations with API-enabled routing for fast, reliable dispatch.

Technology Only

Deploy a white-label commerce platform with fully managed technology and a shopper app designed to simplify and optimise in-store picking.

Fulfilment & Delivery

Manage the complete fulfilment journey, from store picking through to final customer delivery.

Unified Commerce Platform

Run your entire e-commerce and fulfilment operation on a single, flexible technology platform that manages products, inventory, delivery logistics, and performance insights.

Architecture Overview

Designed for high-velocity retail environments. OneCart provides a composable foundation that decoupling frontend experiences from backend logistics logic.

  • API-First Design
  • Modular Deployment
  • Retailer Data Ingestion
  • Cloud-Based Multi-Tenant

Security & Compliance

  • SYS.1

    Protocol Level

    Authenticated APIs utilizing TLS 1.2+ encryption for all inbound and outbound traffic.

  • SYS.2

    Access Control

    Granular Role-Based Access Control (RBAC) enforced across all tenant environments.

  • SYS.3

    Infrastructure

    Strictly VPC-isolated cloud architecture preventing cross-tenant data exposure.

A service built for performance

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<1 MinAverage picking time

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